SMS Crash Alerts: Consent & Opt-In
The short version: RIDR only sends a text message in one situation — when it detects a crash during a ride — and only to the emergency contacts a rider has chosen and confirmed. No marketing, no ride-start/stop texts, no recurring messages.
What the program is
RIDR is a motorcycle companion app published by WJS Enterprises, LLC. If RIDR detects a likely crash while a rider is on a ride, the app can send a one-way text message to that rider's chosen emergency contacts containing the rider's name, approximate time, and GPS location. This is the only situation in which RIDR sends an SMS. RIDR does not send promotional, marketing, ride-start, ride-stop, or any other routine messages.
Sender: WJS Enterprises, LLC (RIDR) · Message type: Account / safety notifications · Direction: One-way; recipients are not expected to reply except to opt out.
How opt-in works
- Rider enables the featureIn the RIDR app, the rider opens Settings → Safety and turns on SMS Crash Alerts. It is off by default and is never required to use the app.
- Explicit SMS consent is shownBefore the feature activates, the rider sees the consent language below, which explicitly states that text messages will be sent. Consent to messaging is collected here — separately from RIDR's Terms of Service and Privacy Policy.
- Rider designates & confirms contactsThe rider adds their emergency contacts' phone numbers and confirms that each contact has agreed to receive automated crash-alert text messages from RIDR on the rider's behalf.
- Messages send only on a crashFrom that point, RIDR sends an SMS to those contacts only when a crash is detected during a ride.
Consent language
The exact text shown to the rider at the point of opt-in:
What recipients receive
Message content
Automated crash alerts with the rider's name, approximate time, and GPS location.
Frequency
Only when a crash is detected during a ride. No recurring or scheduled messages.
Opt-out
Reply STOP at any time to stop all messages.
Help
Reply HELP, or email support@ridr.net.
Message and data rates may apply. Message frequency varies and is driven solely by crash events.
Privacy & terms
Consent to receive text messages is collected separately and is never a condition of using RIDR. Phone numbers used for crash alerts are used only to deliver those alerts — they are never sold or shared for marketing. See the RIDR Privacy Policy and Terms of Service.
Contact
WJS Enterprises, LLC
Email: support@ridr.net
Jurisdiction: State of Georgia, United States