Help & contact.

RIDR is on the App Store: apps.apple.com/app/id6762272412. No account, no signup — RIDR starts with a seven-day free trial and there is nothing to register. Want early builds of what's next? Email support@ridr.net about the TestFlight beta group. On Android, RIDR is in testing — see Is there an Android version? below.

Yes. RIDR works with any brand — Harley, Triumph, Honda, Yamaha, BMW, Indian, Ducati, KTM, anything. The built-in spec database covers 42,000+ models back to 1894 across every major make. Decode a VIN or pick your model and RIDR fills in factory specs, fluid capacities, and torque figures; you can also add any bike manually and override any interval.

On iPhone, your data is stored in your own private iCloud account. RIDR uses Apple's CloudKit, which means your service history, receipts, ride logs, and bike info all sync between your devices through Apple's encrypted infrastructure. We never see it: there are no RIDR servers behind the iPhone app and no RIDR account to create.

RIDR for Android (beta) works the same way with Google in Apple's place. You sign in with Google, and your garage lives on your phone with a private copy in your own Google Drive that only RIDR on your phone can open. There's no RIDR account on any server, and we can't see it. The privacy policy says exactly what's where and how to delete it.

Yes — as long as all devices are signed into the same Apple ID. Apple's iCloud handles the sync automatically. Your service records, ride logs, and bike data show up on all your devices.

Your data is safe in your iCloud. Sign into your Apple ID on your new device, install RIDR, and your garage will sync back automatically. On the Android beta, sign in with the same Google account and your garage comes back the same way.

Mostly no. RIDR is local-first — you can log services, view your records, scan receipts, and track rides without a connection. Sync to your other devices happens when you're back online.

Yes. The OCR engine that reads your receipts runs locally on your iPhone — no internet needed, nothing sent to a server. Apple's Vision framework does the heavy lifting. Receipts stay private. On the Android beta the reading is Google's ML Kit, with the text model inside the app, so it reads offline too.

Dealer printed receipts (Harley-Davidson, parts counters, independent shops) work great. The OCR captures the date, vendor, total, and individual line items with part numbers and prices.

Gas station, handwritten, or thermal-printed receipts that have faded may not parse fully — but you can still capture the photo and edit the fields manually. Every field is editable.

Yes, two ways, both RIDR Pro.

The service-history PDF is the one you hand a buyer: every record for a bike, in date order, with the receipts and dealer printouts as a full-page appendix at the back, cross-referenced by page. It's the share button at the top of Service Records.

GPX gets a single ride out as a file, for a mapping app, a GPS unit or your own records. It's on the ride's own screen.

A complete one-file dump of everything is still on the roadmap. If that's what you need, email us and say what you'd do with it — that's how it gets prioritised.

RIDR starts with a seven-day free trial. After that it's $9.99/month, or $59.99/year with the first year at $39.99. Apple bills it; we never see a card number.

Cancel and RIDR keeps your bike, your records and crash alerts. Crash alerts keep working. They're never part of what you pay for.

What's in each tier, screen by screen. Those are the iPhone prices. The Android beta doesn't charge anything while it's in testing.

Through Apple. Apple is the merchant — we never see a card number and we can't issue a refund ourselves. Request one from your Apple Account purchase history, or at reportaproblem.apple.com.

If something in RIDR is broken and that's why you're asking, email support@ridr.net too. I'd rather fix it than have you leave.

The iPhone app: no. Zero third-party analytics, zero tracking SDKs, zero ads, zero data sales. Your data stays in your iCloud, and we can't see it because there is no RIDR server receiving it.

The Android beta: the same. Your garage stays on your phone and in your own Google Drive, and there's no analytics or crash reporting, no ads, no tracking SDKs and no data sales. The privacy policy lists every service it talks to.

This website runs on Cloudflare Pages, which counts page views at the edge with Cloudflare's Web Analytics — by its design no cookies, no fingerprinting, nothing tied to you.

Email support@ridr.net. A real person — me — reads every email. RIDR is built by one rider for other riders. Feature ideas from beta users have already shaped the app and will keep doing so.

RIDR requires iOS 26 or later. Works on iPhone, iPad, and Apple Watch. Receipt scanning works best on iPhones with a recent camera.

RIDR for Android (beta) needs Android 9 or later, Google Play services, and a Google account.

RIDR is meant to be used before and after rides, not while operating the motorcycle. The Apple Watch app supports start/stop and basic stats viewing — designed for quick glances at a stop, not while riding.

Never operate your phone or interact with the app while riding. Pull over safely first. Always ride within the law and your own ability.

Every new rider starts on a seven-day free trial, so for the first week there is no difference. Cancel and RIDR keeps your bike, your records and crash alerts. Crash alerts keep working. They're never part of what you pay for.

RIDR Pro adds every bike you own, dealer service-history import, receipt scanning, the service-history PDF, GPX export, fuel analytics, ride start and stop texts, live ride sharing, the whole curated route book with browsing by state — and, on the watch, starting a ride, logging fuel and logging service. Pro is $9.99/month with a seven-day free trial, or $59.99/year, first year $39.99.

What's in each tier, screen by screen. Those are the iPhone prices. The Android beta doesn't charge anything while it's in testing.

There are two places, depending on where you are.

If RIDR is showing you the subscription screen, Restore Purchases is on it, under the buttons.

If you're already in the app, tap Tools on the bottom bar, then About RIDR. The SUBSCRIPTION block tells you where you stand, and Restore Purchases is the bottom row of it.

Either way, make sure you're signed into the same Apple Account you subscribed with. If it still doesn't unlock, email support@ridr.net.

Subscriptions are managed by Apple: open Settings on your iPhone, tap your name, then Subscriptions, then RIDR Pro. You can cancel anytime and keep Pro until the end of the period you paid for. RIDR never bills you directly.

Yes, in testing. RIDR for Android is in testing on Google Play — invite only for now; email support@ridr.net to join.

It needs Android 9 or later, Google Play services, and a Google account. There's no RIDR account: you sign in with Google, and your garage lives on your phone with a private copy in your own Google Drive that only RIDR can open. An iPhone garage and an Android garage don't sync with each other.

What the beta has, and what it doesn't yet, is on the Get RIDR page. It's a beta: expect rough edges, and tell me about every one of them.